FAQ - Frequently asked questions
Where is the Grand Hotel located in Kielce?
The Grand Hotel Kielce is located in the very center of Kielce, near the PKP (train) and PKS (bus) stations.
Does the hotel have parking?
Yes, parking is available right next to the Grand Hotel in the heart of Kielce. The parking fee is 40 PLN per day.
How many rooms does the Grand Hotel have?
The Grand Hotel has 122 rooms, including two EXECUTIVE Suites and two JUNIOR Suites.
What are the breakfast hours?
Breakfast is served from Monday to Friday from 7:00 AM to 10:00 AM. On Saturdays and Sundays, breakfast is served from 7:00 AM to 11:00 AM.
What are the restaurant's hours of operation?
The restaurant is open daily from 2:00 PM to 10:00 PM.
What time is check-in?
Check-in starts at 3:00 PM. If you would like to arrive earlier, please contact the reception to arrange the possibility and conditions of early check-in.
What time is check-out?
Check-out is at 11:00 AM on the day of departure. If you would like a later check-out, please contact the reception to arrange the possibility and conditions.
How can I request an early check-in or late check-out?
Early check-in (usually before 3:00 PM) and late check-out (usually after 11:00 AM) are subject to an additional charge. Please contact the hotel reception before your arrival to arrange all the details. The hotel's phone numbers can be found in your booking confirmation email or on the hotel's information page.
Does the Grand Hotel Kielce provide baby cribs?
Yes, Grand Hotel Kielce provides baby cribs for its guests. However, all guests traveling with children are requested to specify this need when making a reservation.
Can I pay in currencies other than PLN?
Unfortunately, no. We only accept payments in the local currency and by credit card.
Does the hotel have conference rooms?
Yes, the hotel has conference rooms.
What is the size of the conference rooms available in the hotel?
The hotel offers conference rooms of various sizes, ranging from 17 m² to 700 m², allowing for the organization of a variety of events: conferences, congresses, business meetings, cultural events, and trade fairs.
How can I rent a conference room for my business meeting?
To rent our conference room, please contact our department by email at konferencje@grandhotelkielce.pl. We will help you organize the meeting according to your requirements.
What are the available layout options for the conference room?
Our conference rooms can be arranged in various layouts, including theater, horseshoe, classroom, U- shape, and many others. We can adjust the room layout to your preferences and the number of participants.
Is the conference room suitable for training sessions?
Yes, our rooms are ideal for training sessions. They offer comfortable seating, air conditioning, good acoustics, and the necessary audio-visual equipment to facilitate effective training.
Can the conference room layout be adapted to the training needs?
Of course, we can adjust the conference room layout to the specific needs of the training, such as classroom setup, group discussion, or workshop format.
What are the hours for conference services?
The hours are determined individually.
Is it possible to send materials in advance?
Yes, it is possible to store materials both before and after the training.
Does the hotel organize special events and weddings?
Yes, the hotel has rooms suitable for organizing both weddings and special events.
Can I order catering at the hotel?
Yes, catering can be ordered at the hotel for both corporate and special events.
Is the hotel pet-friendly? Can I bring my dog to the hotel?
Yes, the hotel is pet-friendly. This service is subject to an additional fee.
Is there a casino in the hotel?
Yes, there is a casino in the hotel.
Is there a hairdresser in the hotel?
Yes, there is a hair salon in the hotel.
Is there a beautician in the hotel?
Yes, there is a beauty salon in the hotel.
Can I order a massage at the hotel?
Yes, it is possible to order a massage at the hotel.
Is there a sauna in the hotel?
The hotel has a steam bath that is free for hotel guests.
Does the hotel have a fitness area?
Yes, the hotel has a fitness area.
